Client Services Director

Our Client Services group conducts and delivers market research projects based on our extensive database of physician-patient conversations. In doing so, we apply various qualitative and quantitative research methodologies to deliver deep insights about disease education, treatment selection and emotional drivers of physician-patient behavior. Verilogue is seeking a Client Services Director with extensive market research experience to manage a set of target accounts. The Director is responsible for project delivery and business development while managing a team of Client Services Managers and Analysts and working alongside Business Development Directors and Managers.

Primary Job Responsibilities

• Lead the sales effort as part of a team to sell new clients and up sell existing clients
• Build and maintain excellent client relationships through delivery of superior customer insights
• Lead client projects
• Manage and train other team members
• Create and deliver reports and presentations that address client issues
• Participate in product development and corporate strategy meetings

Key Competencies

• Demonstrated selling and sales support skills
• Ability to manage and lead market research and/or marketing projects
• Proven project management skills with the ability to design, conduct and deliver multiple qualitative and quantitative projects under tight deadlines
• Leadership skills within a group and the ability to manage, coach and develop others
• Strong analytical, communication and presentation skills
• Proven relationship building and organizational skills
• Proficiency with Internet and MS Office (Word, Excel, Access, and PowerPoint)
• Familiarity with linguistic and/or ethnography research experience is desirable

Qualifications

• Minimum of a four (4) year degree is required
• Eight or more years experience managing and leading market research and/or marketing projects is required
• Selling experience is required
• Knowledge of the pharmaceutical and healthcare industry or specific health-related conditions is preferred, but not required
• Experience working within a pharmaceutical company is desirable

Compensation and Benefits

Verilogue provides a base salary, bonus and equity plans commensurate with candidate experience and position requirements. Health and welfare benefits include medical, prescription, dental and vision plans. Other benefits include a 401(k) retirement plan, life and accidental death insurance, paid vacation and holidays. Our employees also enjoy flexible schedules and a casual work environment.

Verilogue rewards personal excellence in the pursuit of our common goals and is extraordinarily respectful of the individual and of the creative, intellectual and cultural diversity of our team. Our culture has allowed us to attract and retain talented individuals who are driven by a vision of the way we will transform the practice of health care communication.

If you are interested in joining Verilogue, please e-mail your resume and salary requirements to careers@verilogue.com or fax your resume to 866-379-3306.

Verilogue, Inc. is an equal opportunity employer.